This privacy policy ("Policy") outlines the manner in which personally identifiable information ("Personal Information") that you may provide on the www.smarttuition.in website ("Website" or "Service") and its associated products and services (collectively referred to as "Services") is collected, safeguarded, and utilized.
It further details the options available to you concerning our use of your Personal Information, as well as the methods by which you can access and modify this information.
This Policy constitutes a legally binding agreement between you ("User," "you," or "your") and the operator of this Website ("Operator," "we," "us," or "our"). By accessing and utilizing the Website and Services, you confirm that you have read, comprehended, and consent to adhere to the terms of this Agreement.
This Policy does not extend to the practices of entities that we do not own or control, nor to individuals whom we do not employ or manage.
Automatic information collection :
Upon visiting the Website, our servers automatically capture data that your browser transmits. This information may encompass details such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you were viewing prior to accessing the Website and Services, the pages of the Website and Services you visit, the duration spent on those pages, search queries made on the Website, access times and dates, and other relevant statistics.
The information collected automatically is utilized solely to identify potential instances of misuse and to compile statistical data regarding the usage and traffic of the Website and Services. This statistical data is not aggregated in a manner that would allow for the identification of any specific user of the system.
Collection of personal information :
You may access and utilize the Website and Services without disclosing your identity or providing any information that could identify you as a specific individual. However, should you wish to utilize certain features of the Website, you may be required to furnish specific Personal Information.
We collect and retain any information that you voluntarily provide when you establish an account or complete any online forms on the Website. This information may encompass the following:
- Personal information such as your name, country of residence, and similar details.
- Contact details including your email address, physical address, and more.
- Account information such as your username, unique user ID, and password.
- Geolocation data, which may include latitude and longitude. - Information regarding other individuals, such as family members or friends.
- Any additional materials you choose to submit, including articles, images, and feedback.
While you have the option to withhold your Personal Information, doing so may limit your ability to utilize certain features of the Website. Users who are unclear about which information is required are encouraged to reach out to us for clarification.
Regarding the use and processing of the collected information, we need to gather and utilize specific Personal Information to provide you with access to the Website and Services or to fulfill legal obligations. Failure to provide the requested information may hinder our ability to deliver the products or services you seek. Some of the information is collected directly from you through the Website and Services, while we may also obtain Personal Information from other sources. The information we gather may be utilized for various purposes, including:
- Creating and managing user accounts
- Sending administrative communications - Addressing inquiries and providing support
- Soliciting user feedback
- Enhancing user experience
- Managing prize draws and competitions
- Enforcing terms, conditions, and policies
- Safeguarding against abuse and malicious activities
- Responding to legal requests and preventing harm
- Operating the Website and Services
It is important to note that under certain legal frameworks, we may be permitted to process information until you express an objection to such processing (by opting out), without needing to rely on consent or any of the legal bases mentioned below.
We are always available to clarify the specific legal basis applicable to the processing, particularly whether the provision of Personal Information is a statutory or contractual requirement, or a necessity for entering into a contract.
Managing Information :
You have the option to delete specific Personal Information that we hold about you, such as your name and email address. We collect and retain any information you voluntarily provide when you create an account or complete online forms on the Website.
Disclosure of information
In accordance with the services requested or as necessary to facilitate any transaction or service you have sought, we may, with your consent, share your information with our trusted third-party partners, as well as any affiliates and subsidiaries that assist us in operating the Website and providing the Services available to you.
We do not disclose Personal Information to unaffiliated third parties. These service providers are strictly prohibited from using or disclosing your information except as required to perform services on our behalf or to comply with legal obligations.
We may share your Personal Information solely with third parties whose privacy policies align with ours or who agree to adhere to our policies regarding Personal Information.
These third parties will only receive the Personal Information necessary to fulfill their specific functions, and we do not permit them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, utilize, or receive when required or permitted by law, such as in response to a subpoena or similar legal process, and when we believe, in good faith, that such disclosure is essential to safeguard our rights, ensure your safety or the safety of others, investigate fraud, or respond to governmental inquiries.
Retention of Information
We will retain and utilize your Personal Information for the duration necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is mandated or allowed by law.
We may utilize any aggregated data derived from or incorporating your Personal Information after you have updated or deleted it, provided that it does not identify you personally.
Upon the expiration of the retention period, Personal Information will be deleted. Consequently, the rights to access, erasure, rectification, and data portability cannot be exercised after this period has lapsed.
User Rights :
You are entitled to exercise specific rights concerning the information we process about you. In particular, you have the following rights:
(i) You may withdraw your consent if you have previously granted it for the processing of your information;
(ii) You may object to the processing of your information if it is conducted on a legal basis other than consent;
(iii) You have the right to inquire whether your information is being processed by us, to receive details about certain aspects of that processing, and to obtain a copy of the information being processed;
(iv) You have the right to verify the accuracy of your information and request updates or corrections;
(v) Under certain conditions, you may restrict the processing of your information, in which case we will only store it without further processing;
(vi) Under specific circumstances, you may request the deletion of your Personal Information from our records .
Children's Privacy
We do not intentionally collect Personal Information from individuals under the age of 18. If you are under 18, please refrain from submitting any Personal Information through our Website and Services.
We advise parents and legal guardians to supervise their children's online activities and to enforce this Policy by instructing their children not to provide Personal Information through our Website and Services without their consent.
If you suspect that a child under 18 has submitted Personal Information to us, please reach out to us. Additionally, you must be of sufficient age to consent to the processing of your Personal Information in your jurisdiction (in some regions, we may permit a parent or guardian to provide consent on your behalf).
Cookies :
Our Website and Services utilize "cookies" to enhance your online experience. A cookie is a text file placed on your hard drive by a web server. Cookies cannot be employed to execute programs.
Cookies are specifically assigned to individual users and can only be accessed by the web server that issued them. We may utilize cookies to gather, store, and monitor information for statistical analysis to facilitate the operation of the Website and Services.
You have the option to accept or reject cookies. While most web browsers are set to accept cookies by default, you can typically adjust your browser settings to refuse cookies if that is your preference.
Please be aware that declining cookies may limit your ability to fully utilize the features of the Website and Services.
Do Not Track signals :
Certain browsers feature a Do Not Track option that notifies websites you visit of your preference to avoid having your online activities monitored.
It is important to note that tracking differs from the use or collection of information related to a website. In this context, tracking refers to the collection of personally identifiable information from users as they navigate across various websites over time.
The method by which browsers convey the Do Not Track signal is not yet standardized. Consequently, the Website and Services are not currently configured to recognize or respond to Do Not Track signals from your browser.
Nevertheless, as elaborated in this Policy, we restrict our use and collection of your personal information.
Email marketing
We provide electronic newsletters that you may choose to subscribe to voluntarily at any time. We are dedicated to maintaining the confidentiality of your email address and will not share it with any third parties, except as permitted in the information use and processing section. We will handle the information transmitted via email in accordance with relevant laws and regulations. In accordance with the CAN-SPAM Act, all emails sent by us will clearly indicate the sender's identity and provide straightforward contact information. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these communications or by reaching out to us directly.
Links to Additional Resources
The Website and Services include links to external resources that are not under our ownership or control. Please note that we cannot be held accountable for the privacy practices of these external resources or third parties. We advise you to exercise caution when leaving the Website and Services and to review the privacy policies of any resource that may collect Personal Information.
Information Security
We protect the information you provide by storing it on computer servers located in a controlled and secure environment, safeguarded against unauthorized access, use, or disclosure. We implement reasonable administrative, technical, and physical measures to guard against unauthorized access, use, alteration, and disclosure of Personal Information in our possession. However, it is important to recognize that no data transmission over the Internet or wireless network can be completely assured. Consequently, while we endeavor to safeguard your Personal Information, you acknowledge that:
(i) There are inherent security and privacy limitations of the Internet that are beyond our control;
(ii) The security, integrity, and privacy of any information and data exchanged between you and the Website and Services cannot be guaranteed;
(iii) Such information and data may be intercepted or altered during transmission by a third party, despite our best efforts.
Data Breach
Should we become aware that the security of the Website and Services has been compromised or that users' Personal Information has been disclosed to unrelated third parties due to external activities, including but not limited to security breaches or fraud, we reserve the right to take appropriate measures.
This may include investigation and reporting, as well as notifying and cooperating with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to inform affected individuals if we believe there is a significant risk of harm to the user as a result of the breach or if notification is otherwise mandated by law.
When we make changes, we will announce it on the Website, send you an email, reach out to you by phone, or mail you a letter.
Changes and Amendments
We retain the right to alter this Policy or its terms concerning the Website and Services at our discretion and will inform you of any significant changes in how we handle Personal Information.
Upon doing so, we will update the revision date at the bottom of this page. We may also notify you through other means at our discretion, such as using the contact information you have provided. Any updated version of this Policy will take effect immediately upon the posting of the revised Policy unless stated otherwise.
Your continued use of the Website and Services following the effective date of the revised Policy (or any other specified action at that time) will signify your acceptance of those changes. However, we will not utilize your Personal Information in a manner that is materially different from what was disclosed at the time of collection without your consent.
Acceptance of This Policy
You confirm that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you consent to be bound by this Policy. If you do not agree to adhere to the terms of this Policy, you are not permitted to access or use the Website and Services.
Contacting Us
Should you wish to inquire further about this Policy or have any concerns regarding individual rights and your Personal Information, you may reach us via the contact form or by emailing us at contact@smarttuition.in
For any questions regarding this Privacy Policy, please contact us at: Email address: contact@smarttuition.in
Office address: C/o:SmarTuition Edtech Pvt Ltd
Shop No 44, Santoshpur, Kolkata, India
Our office is available for contact from 9:00 AM to 10:00 PM, Monday to Suday(excluding public holidays)